Privacy Policy

We may collect contact details such as your name, company, email address, phone number, country, and project requirements when you submit an inquiry or communicate with us.

We may also receive basic website usage information, such as pages visited, referring pages, device type, browser type, and approximate location derived from technical data.

We use the information to respond to inquiries, discuss product requirements, prepare quotations, provide customer support, improve our website, and maintain business records.

We do not sell personal information. We only use it for legitimate business communication and website operation purposes.

We may share necessary information with trusted service providers, logistics partners, technical providers, or professional advisers who help us operate our business.

We may also disclose information if required by law, regulation, legal process, or to protect our rights, users, and business operations.

We keep personal information only for as long as needed for the purposes described in this policy, unless a longer period is required by law or necessary for business records.

We use reasonable administrative, technical, and organizational safeguards to protect information, but no online transmission or storage system is completely secure.

You may contact us to request access, correction, deletion, or restriction of your personal information, subject to applicable law and verification requirements.

You may also ask us to stop sending non-essential business communications.

For privacy questions or requests, contact us at leon.guo@nesoul.com.